ACS Out Processing

  1. Home
  2. /
  3. /
  4. ACS Out Processing


Please review the information on this page for information and resources to assist with your PCS move, retirement or if you are leaving military service.  

At the bottom of the page you will find a Questionnaire.  In order to clear ACS you will need to complete the required form and submit.   Once your information has been processed by the ACS staff you will be cleared in the system and will receive a confirmation email from ACS that you have been cleared.   If you do not receive a conformation email call ACS at 757-878-3638.  Please allow 24 hours for your forms to be processed.  

If enrolled in EFMP complete the EFMP PCS Coordination Letter at the bottom of the page and submit, you will be contacted by the EFMP Family Support Staff for a warm handout to your gainning location.

If you have problems downloading and/or completing the forms please contact us at 757-878-3638.

Out-Processing Facts

Quick Resource Guide

Military One Source:

Plan My Move
Moving & Housing
Installation Guide

Emergency Assistance:

Army Emergency Relief
(757) 878-2137

Red Cross
(877) 272-2273

School Liaison Officer

Christine Stiefel
(757) 503-7301

Nurse Advice Line: 

ACS Programs & Services

  • Exceptional Family Member Program
  • Information and Referral
  • Mobilization and Deployment
  • Financial Readiness
  • Relocation
  • Employment Assistance Program
  • Volunteer Assistance Program
  • Army Family Team Building
  • Army Family Action Plan
  • Transition Assistance Program

Quick Tips for a Successful PCS

Budget – now / in route / arrival
Keep Track of Your Expenses
Pay your bills while in transit and update information with creditors
Watch your LES for pay discrepancies
Remember ACS for 1:1 financial counseling

Remember ACS for assistance to include resume writing and job search strategies
Utilize your resources:
*Spouse Education and Career Opportunities (SECO)
*Military Spouse Career Advancement Account (MyCAA)
*Military Spouse Employment Partnership (MSEP)
Spouse State Re-Licensing and Certification Fees Reimbursement Program

Remember to Hand Carry:
Important personal and professional documents
Medical records from civilian providers, Immunization records
1-3 months of medication
School records

  • Copy of child’s Individualized Education Program (IEP) or Individual Family Services Plan (IFSP)
  • Copy of EFMP Summary
  • School documents
  • Travel entertainment backpack
  • 30 –90 day supply of medications
  • Important phone number list
  • ID card/Medical alert information/ handicap parking placard
  • Service animal supplies/documentation
  • Supply of Special foods
  • Medical equipment
  • Extra clothing/diapers
  • Plastic Ziploc bags/trash bags
  • First Aid kit

Individuals with Disabilities Act: this law ensures that all children with disabilities have access to a free appropriate public education.
Section 504 of the Rehabilitation Act: this law prohibits discrimination on the basis of disability and in provide programs and activities receiving federal funding. American with Disabilities Act: guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, state andlocal government services, and telecommunications. Department of Defense, DoD Directive 1020.1: prohibits discrimination based on handicap in programs and activities receiving federal funds through the DoD

Out Processing Questionnaire

Please complete and submit the Questionnaire and the Exceptional Family Member Program (EFMP) PCS Coorination Letter, if enrolled, then review the helpful information on this page. Once your information has been processed by the ACS staff you will be cleared in the system, after which you will receive a confirmation email from ACS that you have been cleared.

If you have problems downloading and/or completing the forms please contact us at 757-878-3638.

Questionnaire (REQUIRED)

PRIVACY ACT STATEMENT- AUTHORITY: Title 10 USC, Section 3012. PRINCIPLE PURPOSE(S): To collect data necessary to enroll DoD personnel and their family members in the Army Community Service client database. This form is also used as a tool to aid in delivery of services to DOD personnel and their Family members. DISCLOSURE: Failure to provide required information may result in the inability of Army Community Service to provide appropriate profession and /or development services to the individual.

Section 1

If yes, complete DA Form 7415 and the PCS coordination letter.

Soldiers in ETS or retirement status: Complete section 1 only. See Transition section on ACS Out-processing homepage for available information and resource.

National Guard/Reserve Soldiers: Complete section 1 only.

Soldiers in PCS status: Complete section 1 and 2

Soldiers in TDY, Deployment or Remote Tour status: Complete section 1 and 3

Section 2

Section 3: Only for those in a TDY, Deployment or Remote Tour status

The information herein is For Official Use Only (FOUO) IAW DoDM 5200.01, Volume 4, DoD Information Security Program: Controlled Unclassified Information) which must be protected under the Freedom of Information Act of 1966 and Privacy Act of 1974, as amended. Unauthorized disclosure or misuse of this PERSONAL INFORMATION may result in criminal and/or civil penalties. APR2019

EFMP PCS Coordination Letter


MEMORANDUM FOR Gaining Exceptional Family Member Program (EFMP) Manager SUBJECT: Assignment of Sponsor with Exceptional Family Member(s)

1. The EFMP Sponsor listed below has been assigned to your installation.

2. Point of contact is Merlin Choice at (757) 878-3638/DSN: 826-3638 or

I, the Sponsor, hereby authorize release of my EFM information for the listed family member(s) to the gaining unit mentioned above.

About Us

Force Support Squadron, MWR provides an expansive number of outstanding support and leisure services for your morale and well-being.

More About Us

Have your say!
Please share your comments with us

The appearance of hyperlinks does not constitute endorsement by the Federal Government or the information, products, or services contained therein. For other than authorized activities such as military exchanges and morale, welfare, and recreation sites, the Federal Government does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD web site.

Get excited! We are currently updating our website to improve your browsing experience. If you encounter any problems or want to provide feedback, click here for more info.

%d bloggers like this: