Newcomers Orientation

Good day and welcome to Joint Base Langley Eustis – Fort Eustis.  I am Donna Cloy, the Relocation Program Manager and I am here to assist you.  Due to COVID- 19 we are conducting a Virtual Newcomers Orientation instead of a face-to-face orientation.  Please download and review the information on this page, complete the Accountability sheet and Check on Learning and submit. Once I have this information you will be cleared for the Newcomers Orientation.  You will receive a confirmation email from the ACS staff that you are cleared.  If you do not receive this email call ACS at 757-878-3638.

If you have problems downloading and/or completing the forms please contact ACS at 757-878-3638.

Virtual Newcomers Orientation Slide Desk

Review each slide. You will verify on the Virtual Newcomers Orientation Accountability sheet that you viewed the slide deck.

JBLE has started a phased reopening.  Go to the Joint Base Langley-Eustis website – for up-to date information on the Installations COVID-19 response and affected agencies.   Some installation agencies physical locations are still closed but are providing services virtually.


Form 7415, EFMP Querying sheet – All Services Members who have a family member with special needs should complete this form.  If that family member is not enrolled in the Exceptional Family Member Program, information about enrollment will be provided.  For Service Members with enrolled dependents, you will receive a welcome letter from EFMP Family Support at Ft. Eustis providing you with a point of contact for any needs you may have.


Safety Newcomers Brief – Please view the Safety Brief video located at, this is a CAC required site.  If you do not have access to a CAC enabled computer view the Safety Newcomers Slides below.  You will verify on the Virtual Newcomers Orientation Accountability sheet that you viewed either the video or the slide deck.

Educational & Family Resources
(Click Here)

Newcomers Knowledge Check (REQUIRED)

Virtual Newcomers Orientation Check on Learning

Newcomers Accountability Form (REQUIRED)


PRIVACY ACT STATEMENT- AUTHORITY: Title 10 USC, Section 3012. PRINCIPLE PURPOSE(S): To collect data necessary personnel and their family members in the Army Community Service client database. This form is also used as a tool to aid in delivery of services to DOD personnel and their Family members. DISCLOSURE: Disclosure of information is voluntary. Failure to provide required information may result in the inability of Army Community Service to provide appropriate profession and /or development services to the individual.


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