Newcomer’s Orientation

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Good day and welcome to Joint Base Langley Eustis – Fort Eustis.  I am Donna Cloy, the Relocation Program Manager and I am here to assist you.  Welcome to the “Virtual” version of the Newcomer’s Orientation. Please download and review the information on this page, complete the Accountability sheet and Knowledge Check located at the bottom of this page. Submit both forms to complete the in-processing requirement. Once I have this information you will be cleared for the Newcomer’s Orientation.  Please allow 24 hours for your forms to be processed.  You will receive a confirmation email from the ACS staff that you are cleared.  If you do not receive this email call ACS at 757-878-3638. There is no certificate or signature required.

If you have problems downloading and/or completing the forms please contact ACS at 757-878-3638.

Virtual Newcomer’s Orientation Slide Deck

Review each slide. You will verify on the Virtual Newcomer’s Orientation Accountability sheet that you viewed the slide deck.

EFMP-Family Support

If you are enrolled in EFMP please complete the query sheet below and lets us know what family support services your family needs and what concerns you have. We are here to help! 

Things to consider:
Education: Early Intervention, Special Education
Medical concerns: PCM care, Referrals, Case Management
Resources: Support Groups, Social Security, Medicaid Waivers
Recreational Activities
Respite Care
Other support: Housing, child/Youth Activities, School Liaison

Download and submit the Query sheet to

MANDATORY JBLE-Eustis Environmental Training (Registration via TEACH)

JBLE-Eustis Environmental Management Awareness and Competency (EMAC) Training

EMAC Training is required by ALL military, civilian, tenants and contract personnel working on JBLE-Eustis. Completion of EMAC Training is required within the first 30 days of assignment and annually thereafter.

The 733d Civil Engineer Squadron – Environmental Element (733 CES/CEIE) provides online EMAC training (to include base-specific EMS General Awareness) to personnel through The Environmental Awareness Course Hub (TEACH). 

Download the attached instructions for registering through TEACH. 

Instructions for registering through TEACH are can also be found in JBLE-Eustis’ Environmental Procedure (EMP) 4.4.2. Environmental Awareness and Competency Training located on the CES/CEIE website or personnel may contact CES/CEIE’s Training Manager at 757-878-7366.

Educational & Family Resources
(Click Here)

Newcomers Knowledge Check (REQUIRED)

Virtual Newcomers Orientation Knowledge Check

Newcomers Accountability Form (REQUIRED)


PRIVACY ACT STATEMENT- AUTHORITY: Title 10 USC, Section 3012. PRINCIPLE PURPOSE(S): To collect data necessary personnel and their family members in the Army Community Service client database. This form is also used as a tool to aid in delivery of services to DOD personnel and their Family members. DISCLOSURE: Failure to provide required information may result in the inability of Army Community Service to provide appropriate profession and /or development services to the individual.


Please indicate by checking below if you would like to be added to these email distribution list:

Personal Readiness Inventory

Please answer their brief inventory, it helps us understand your overall personal readiness and adjustment to military life. Instructions: Based on the past week please rate how well things are going by marking on the 0-10 scales below, with 10 as the best possible rating.
Selected Value: 0
(Understand & support the military lifestyle & mission requirements, etc...)
Selected Value: 0
(Ability to move when required)
Selected Value: 0
(Ability to find on/off base information, services, events, activities, etc...)
Selected Value: 0
(Ability to support short-notice deployments, awareness of available support for loved ones, etc...)
Selected Value: 0
(Job search techniques & skills, ability to secure suitable employment, etc...)
Selected Value: 0
(Basic needs & financial obligations met, savings, investments & retirement, etc...)
Selected Value: 0
(Work environment/relationships OPSTEMPO/pace of work)
Selected Value: 0
(Family, Friends & Loved ones etc...)
Selected Value: 0
(Intention to continue military career past current commitment)
Selected Value: 0
(Prepared for separation/retirement, aware of benefits & entitlements, etc...)

About Us

Force Support Squadron, MWR provides an expansive number of outstanding support and leisure services for your morale and well-being.

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The appearance of hyperlinks does not constitute endorsement by the Federal Government or the information, products, or services contained therein. For other than authorized activities such as military exchanges and morale, welfare, and recreation sites, the Federal Government does not exercise any editorial control over the information you may find at these locations. Such links are provided consistent with the stated purpose of this DoD web site.

09/22/23 IMPORTANT UPDATE: Click here for more information regarding closures and other hours of operation for our facilities due to anticipated inclement weather this weekend.

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